bz88 Privacy Policy

1. Purpose and Scope of Data Collection

bz88 collects personal information only for lawful and necessary purposes. The information we collect is used for the following purposes:

• Account registration, identity verification, and age confirmation (for users aged 21 and above only).
• Securely processing all financial transactions, including deposits and withdrawals.
• Platform security, fraud prevention, and detection of unethical activity.
• Providing customer support and resolving complaints.
• Improving service quality and delivering a personalised experience.
• Meeting legal obligations.

2. Methods of Data Collection

2.1 Directly Collected Information

When you create an account on bz88, log in, make a deposit or withdrawal, contact customer support, or use any other service, you voluntarily provide certain information. This includes: name, email address, mobile number, date of birth, and payment-related information.

2.2 Automatically Collected Information

When you use our website or mobile version, some information is collected automatically. This includes:

• IP address and geographic location.
• Device type, operating system, and browser information.
• Browsing behaviour on the site, pages visited, and session duration.
• Information collected through cookies and similar tracking technologies.

2.3 Information Received from Third Parties

For identity verification and fraud prevention, we may sometimes receive information from trusted verification agencies. In such cases, the information is used solely to ensure account security.

3. Cookie Policy

bz88 uses cookies and similar technologies on its website to improve your browsing experience. Cookies are small data files stored on your device.

• Essential cookies: Required for the core functionality of the site, such as maintaining a login session.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to analyse site usage and improve services.
• Security cookies: Help prevent unauthorised access and fraud.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the site.

4. Data Use Policy

bz88 uses collected information for specific and limited purposes. The key principles of our data use policy are:

• Information is used only for the purposes stated at the time of collection.
• Information is used to manage your account and verify transactions.
• Information is used to ensure platform security and detect unauthorised activity.
• Information is used to improve customer support and resolve your issues.
• Information is used to monitor responsible gambling.
• Information is used to comply with applicable laws and fulfil legal requirements.

5. Data Sharing and Third Parties

bz88 does not generally share users' personal information with third parties. However, information may be shared in the following limited circumstances:

5.1 Service Providers

The minimum necessary information may be shared with essential service providers such as payment processors (bKash, Nagad, Rocket), IT infrastructure providers, and customer support providers. All such service providers are contractually bound to uphold the same privacy standards we maintain.

5.2 Legal Requirements

bz88 may provide information when required to do so under applicable Bangladeshi law or by court order. In such cases, we will not provide any information beyond what is legally required.

5.3 Fraud Prevention

Information may be shared with law enforcement agencies where necessary to detect and prevent fraudulent activity.

6. Data Security Measures

bz88 uses industry-standard security technologies to keep your personal information safe. Our security measures include:

• SSL encryption: All data transferred between your browser and our servers is fully encrypted.
• Password hashing: Your password is never stored directly — only a one-way hash is kept.
• Access controls: Only authorised staff can access personal information.
• Regular security audits: Systems are reviewed regularly to identify potential vulnerabilities.
• Firewall protection: Advanced firewall measures are in place to prevent unauthorised access.
• Data backups: Secure data backups are performed regularly so recovery is possible in the event of any loss.

While we strive to ensure the highest level of security, it is not possible to guarantee that any data transmission over the internet is 100% secure. Use a strong password for your account and do not share it with anyone.

7. Data Retention Period

bz88 retains your personal information only for as long as necessary. The following factors are considered when determining retention periods:

• All account information is retained for as long as your account remains active.
• Even after an account is closed, certain information may be retained for a specified period as required by law.
• Financial transaction records may be retained for an extended period in accordance with regulatory requirements.
• Once the required period has ended, information is securely deleted or anonymised.

8. User Rights

As a bz88 user, you have the following rights over your own personal information:

• Right to access: You have the right to know what information we hold about you.
• Right to correction: You have the right to request correction of any inaccuracies in your information.
• Right to erasure: In certain circumstances you have the right to request deletion of your information, though this may not be possible where legal obligations apply.
• Right to restrict processing: The right to request that processing of your information be restricted in certain cases.
• Right to object: The right to object to your information being used for certain specific purposes.
• Right to withdraw consent: If you have given consent for your information to be used, the right to withdraw that consent at any time.

To exercise these rights, please contact our support team.

9. Protection of Minors' Information

bz88 strictly provides services to users aged 21 and above. We are particularly attentive to protecting the information of minors. If we become aware that a minor has used our services, that account will be closed immediately and all collected information will be deleted. We ask parents and guardians to monitor their children's online activity.

10. International Data Transfers

In certain circumstances, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:

• Adequate data protection laws or measures are in place in the destination country.
• The recipient party is contractually bound to uphold our privacy standards.
• All data remains encrypted during transfer.

11. Policy Changes and Updates

bz88 reserves the right to change or update this privacy policy when necessary. We will notify users on the platform before any significant changes take effect. We recommend that you visit this page regularly. Continued use of the site after any changes will be considered acceptance of the updated policy.

12. Applicable Law and Jurisdiction

This privacy policy is governed by applicable Bangladeshi law. In the event of any dispute relating to this policy, both parties will first attempt to resolve the matter through discussion. If a resolution cannot be reached through discussion, the matter will be handled in accordance with the applicable legal framework of Bangladesh.